At Saaz Company, your satisfaction is our priority. If you are not fully happy with your purchase, our Return & Refund Policy is designed to make the process simple and fair.

Eligibility for Returns

  • Items can be returned within [7–14 days] of delivery.

  • Products must be unused, undamaged, and in original packaging.

  • Proof of purchase (invoice or order number) is required for processing returns.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Customized or personalized items.

  • Products marked as “Final Sale” or “Non-Returnable” at checkout

Return Process

  • Contact our support team at info@saazcompany.com within the return period.

  • Provide your order details and reason for return.

  • Once approved, we will guide you through the return shipping process.

  • Customers may be responsible for return shipping costs unless the product is defective or incorrectly delivered.

Refunds

  • After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within [5–10 business days] to your original payment method.

  • Shipping charges (if applicable) are non-refundable.

Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • To request an exchange, please contact us at info@saazcompany.com with your order details.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with pictures of the product and packaging. We will arrange a replacement or full refund at no extra cost.

Contact Us

For questions about our Return & Refund Policy, please contact us:

Saaz Company
Email: info@saazcompany.com
Address: 9256 N WASHINGTON ST, NILES, US